Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

Just Bulletproof ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.justbulletproof.com (the "Site") or purchase our products.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing information (processed securely through our payment processors)
• Professional Information: Company name, job title, industry type (for institutional customers)
• Grant Application Information: Organization details, tax-exempt status, project specifications
• Project Specifications: Window dimensions, protection requirements, installation locations
• Communications: Inquiries, feedback, and correspondence you send to us

2.2 Information We Collect Automatically

When you visit our Site, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages viewed, links clicked, time spent on pages, access times
• Location Information: General location based on IP address
• Cookie Information: As described in our Cookie Policy section

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors
• Shipping partners
• Grant verification services
• Business verification services

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your inquiries and provide customer support
• Process grant applications and financing requests
• Conduct security assessments and provide customized quotes
• Send marketing communications (with your consent)
• Improve our products and services
• Detect and prevent fraud and security threats
• Comply with legal obligations
• Analyze Site usage and improve user experience

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Payment processors (for secure transaction processing)
• Shipping and logistics companies
• Installation partners
• Email service providers
• Analytics providers
• Customer support platforms

4.2 Business Partners

• Grant application processors
• Financing partners
• Insurance providers (for premium calculations)
• Certified installation professionals

4.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or illegal activities
• Protect the safety of our users or the public

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookie Policy

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our Site
• Improve your experience
• Provide targeted advertising

Types of cookies we use:

• Essential Cookies: Required for Site functionality
• Analytics Cookies: Help us understand Site usage
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may limit some Site functionality.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information.

9. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct inaccurate or incomplete information
• Delete: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your information in a structured format

To exercise these rights, contact us at support@justbulletproof.com.

9.1 Marketing Communications

You can opt-out of marketing emails by clicking "unsubscribe" in any marketing email or by contacting us directly.

9.2 Do Not Track

We do not currently respond to Do Not Track browser signals.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

11. International Data Transfers

If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Just Bulletproof
Email: support@justbulletproof.com
Phone: 917-695-9595
Website: www.justbulletproof.com

For security-related inquiries: support@justbulletproof.com

15. Legal Basis for Processing (for EEA Visitors)

If you are visiting from the European Economic Area (EEA), our legal basis for collecting and using personal information includes:

• Consent
• Contract performance
• Legal obligations
• Legitimate interests

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.